A NEW REAL LIFE
ESCAPE GAME IN BRUSSELS

Terms & Conditions

General Policies

Following regulations define the rules of a reservation booked by a user through the website.

Each user is obliged to read the content of the regulations before booking through the website.

Each user is obliged to use the website and booking system in a manner consistent with the policy and the law.



Booking

Booking is available only through the following websites: letmeout.be, www.letmeout.be, booking.letmeout.be

Booking is available through "BOOKING" tab on the website. Booking process takes few steps in the following order:

A. Selection of the city for the booking.

B. Choice of a room.

C. Selection of the day and time of booking.

D. Providing your personal data (name, surname, email address, mobile phone number).

E. Choice of a payment method.

F. the acceptance of the Terms and Conditions.

G. Clicking on the button "Continue".

The user, who has completed the booking process, will receive a confirmation e-mail that will be sent to the address provided during the booking process. the confirmation of the booking will be sent within 5 minutes from the accomplishing of the booking. the confirmation will include:

A. the city name.

B. the room number.

C. the date of the reservation.

D. the hour of the booking.

E. the link confirming your reservation.

Vouchers

Vouchers will be available only in any of our offices during operating hours.

Voucher can be used within 3 months for any “Let Me Out” room.

It is not possible to extend the validity of the voucher.

General Rules

Every user joins the game at his own risk.

The minimum age to participate in the game is 14 years old. Players aged 14 - 16 years are obliged to join the game with at least one adult.

It is strictly forbidden to use the services of LetMeOut under the influence of alcohol or illicit drugs.

To use the service, you must appear at least 15 minutes before the booked time. Those users who come after the designated time will not be allowed to participate in the game.

The time of a single game is 45 minutes. There is no possibility of extending the time of a single game.

The person making the booking is obliged to inform other participating people about the rules of the game.

Game participation is not advised to people suffering from claustrophobia, epilepsy or while being on any psychiatric treatment.

Participants are responsible for the equipment in the rooms at LetMeOut.

The game rules are subject to change and may be changed without any previous notice.

We may make alterations or changes to our Terms of Use from time to time, if we do we will revised the date at the bottom of this policy for your reference. It is your responsibility to review these Terms often to remain informed of our codes of conduct. Through the usage of our site you agree that your continued use of our application, site or services after such changes have been published will constitute your acceptance of such revisions.

Full terms and conditions are available upon request in any of our offices.

Last revision date: September 21st, 2015